What is the Chartered Professional Mediator (ChPM) designation?
The ChPM is a nationally recognized, competency‑based credential awarded to mediators who meet rigorous standards in training, experience, ethics, and demonstrated skill.
Is PMBS affiliated with any specific training program or school?
No. PMBS is independent and does not endorse or require any specific training provider.
Do I need a law degree to become a Chartered Mediator?
No. Mediation is a multidisciplinary profession, and applicants come from many backgrounds.
How long does the credentialing process take?
Most applicants complete the process within 6–12 months, depending on documentation, exam scheduling, and assessment timing.
Can I apply if I’m new to mediation?
Yes — as long as you meet the Seven Pillars requirements.
What counts as mediation experience?
Experience may include private practice, court‑connected mediation, community mediation, co‑mediation, shuttle mediation, and multi‑party cases.
What if I don’t pass the written exam?
You may retest during the next available testing window within your 12‑month eligibility period.
Who conducts the performance‑based assessment?
The Maryland Council for Dispute Resolution (MCDR), an independent nonprofit with a validated evaluation process.
Does PMBS provide feedback on assessment results?
No. PMBS receives only a Pass/No‑Pass result to protect the integrity of the assessment.
How do I maintain my Chartered status?
Chartered Mediators must complete continuing education, adhere to the Code of Conduct, and renew their credential at required intervals.
Will my name appear in the public registry?
Yes. All active Chartered Mediators are listed in the PMBS Public Registry.
Can my Chartered status be suspended or revoked?
Yes. PMBS may suspend or revoke a credential for ethical violations, failure to renew, or serious misconduct.
Can I appeal a decision?
Yes. PMBS maintains a formal appeals process for application denials and disciplinary actions.
Can I count online training toward the 240‑hour requirement?
Yes — as long as it is instructor‑led and provided by a qualified organization.
Can I count co‑mediated cases toward my experience?
Yes. Co‑mediated cases count toward both hours and resolved case totals.
Do I need to submit agreements or MOUs for all 40 resolved cases?
Yes. Each resolved case must be supported by documentation confirming resolution.
What if my mediation work is confidential?
You may submit redacted agreements or a verification letter from a supervisor or program administrator.
Can I request accommodations for the written exam?
Yes. PMBS provides reasonable accommodations with appropriate documentation.
How many times can I take the written exam?
You may take the exam twice within your 12‑month eligibility period.
Does PMBS offer reciprocity with other mediation credentials?
Not at this time, but other certifications may be submitted under Pillar 5 for point credit.
What happens if I fail the performance‑based assessment?
You may retake the assessment during the next available cycle. A new fee and Self‑Statement are required.
Can I use the ChPM designation internationally?
Yes, though recognition varies by country. The ChPM is a U.S.‑based credential.
