What is the Chartered Professional Mediator (ChPM) designation?
The ChPM is a competency‑based credential awarded to mediators who meet rigorous standards in training, experience, ethics, and demonstrated skill.
Is PMBS affiliated with any specific training program or school?
No. PMBS is independent and does not endorse or require any specific training provider.
Do I need an advanced professional degree to become a Chartered Mediator?
No. Mediation is a multidisciplinary profession, and applicants come from many backgrounds.
How long does the credentialing process take?
Applicants can complete the credentialing process within 6–12 months, depending on experience, documentation, exam scheduling, and assessment timing.
What counts as mediation experience?
Experience may include, but is not limited to, private mediation practice, court‑connected mediation, community mediation, co‑mediation, shuttle mediation, and mediation of multi‑party cases.
What if I don’t pass the written exam?
You may schedule to retest at the next available testing date.
Who conducts the performance‑based assessment?
The Maryland Council for Dispute Resolution (MCDR), an independent nonprofit with a validated evaluation process.
Do applicants receive feedback on the written exam and performance-based assessment results?
Yes. The results of the written and performance-based assessments are provided to PMBS as Pass/No-Pass results. Detailed feedback on the performance-based assessment is provided directly to the applicant by MCDR.
How do I maintain my Chartered status?
Chartered Mediators complete continuing education, adhere to the Code of Conduct, and renew their credential at required intervals.
Will my name appear in the Chartered Mediators registry?
Yes. All active Chartered Mediators are listed in the PMBS Chartered Mediators Registry.
Can my Chartered status be terminated, suspended or revoked?
PMBS retains the authority to terminate, suspend or revoke a credential for failure to renew credentials or failure to meet continuing education requirements. This authority ensures that credential holders continue to meet established professional standards and uphold the integrity of the PMBS credentialing system.
Can I appeal a decision?
Yes. PMBS maintains a formal appeals process for application denials and disciplinary actions.
Can I include online training toward the 240‑hour requirement?
Yes — as long as it is instructor‑led and provided by a qualified individual or organization.
Can I include co‑mediated cases toward my experience requirement?
Yes. Co‑mediated cases count toward both hours and resolved case totals.
Do I need to provide agreements or MOUs for all 40 resolved cases?
PMBS may request documentation confirming resolution for any resolved case.
Are accommodations available for the written exam?
Yes. PMBS provides reasonable accommodations.
How many times can I take the written exam?
There is no limit to the number of times an applicant may take the exam.
What happens if I fail the performance‑based assessment?
You may retake the assessment during the next available cycle. A new fee and Self‑Statement are required.
Can I use the ChPM designation internationally?
Yes, though recognition varies by country. The ChPM is a professional mediation credential.