Becoming a Chartered Professional Mediator (ChPM) begins with a clear, structured application process. This ensures fairness, consistency, and transparency for every candidate. The steps below outline how applicants move from initial submission to the written examination and the performance‑based assessment.
1. Review the PMBS Handbook
Applicants should begin by reviewing the PMBS Credentialing Handbook, which provides detailed information about eligibility requirements, documentation standards, examination procedures, and assessment policies. Reviewing the Handbook ensures that every applicant understands the full scope of the chartering process before applying.
2. Prepare Required Documentation
Applicants must gather documentation supporting the first five pillars:
- Education and professional experience
- Mediation training
- Mediation hours and resolved cases
- Mentorship, internship, supervision, and/or case review
- Testimonials, references, reviews, and/or accreditations
All documentation must be complete, accurate, and ready for submission.
3. Submit the Application
Applicants must submit their application through the secure PMBS online portal. Upon submission, applicants gain access to a secure online account portal where they can upload, update, and maintain all required records throughout the credentialing process.
All applications must be signed and dated. A non‑refundable $150 application fee is required at the time of submission.
4. Application Review
Once submitted, PMBS staff review the application for completeness and eligibility. During this stage:
- Applicants may be contacted for clarification or additional documentation
- Applications may be audited for accuracy
- All information is handled confidentially in accordance with the PMBS Privacy Policy
Failure to respond to requests for additional information may result in denial of eligibility.
5. Approval and Exam Scheduling
Upon approval of the application, candidates will receive:
- Instructions for scheduling the written examination
- Technical requirements for live‑remote proctoring
- Payment instructions for the $350 written exam fee
The written exam must be scheduled and completed within the candidate’s eligibility window.
6. Take the Written Examination
The written exam is administered via Live‑Remote Proctoring (LRP).
Candidates must comply with all identification, security, and technical requirements.
Results are released approximately 30 days after the completion of the exam.
7. Schedule the Performance‑Based Assessment
Candidates who pass the written exam will receive instructions on how to schedule their performance‑based assessment with the Maryland Council for Dispute Resolution (MCDR). Payment of the $395 fee for the performance-based assessment is made directly to MCDR.
8. Complete the Performance‑Based Assessment
Candidates must submit a one‑page Self‑Statement to MCDR and participate in a live, observed mediation simulation hosted by MCDR. Performance-Based Assessment results are released approximately 30 days after the completion of the assessment.
9. Award of Chartered Status
Candidates who successfully complete all seven pillars — including both assessments — are awarded the designation of Chartered Professional Mediator (ChPM) issued by PMBS.